Terms of Service

1. Eligibility

You must be at least 13 years old to use the Service, and you must meet any higher minimum age required for digital consent in your country of residence. By using the Service, you represent that you meet these requirements and that you have the legal capacity to enter into these Terms. The Service is not directed to, and may not be used by, children under 13.

2. Your account

You are responsible for the security of your account credentials. Because LYS Planner is end-to-end encrypted, we cannot recover your account content if you lose your password. The app provides a recovery key as a second unlock path; we strongly recommend saving it somewhere safe. If you lose both your password and your recovery key, your encrypted content is permanently inaccessible, including to us.

You agree to keep your credentials confidential and to notify us promptly at security@lysplanner.com if you suspect unauthorized access. You may also use LYS Planner without an account, in a device-only mode where your content never leaves your device; in that mode, your data is not backed up by us and cannot be recovered by us if the app is removed or the device is lost.

You understand and expressly acknowledge that LYS Planner is designed so that we never hold your password or an unwrapped encryption key, and that this is a deliberate privacy trade-off you accept. You assume all risk that, if you lose both your password and your recovery key, your encrypted content will be permanently and irreversibly inaccessible, including to us, and cannot be restored by any means. To the maximum extent permitted by applicable law, we are not liable for any loss of, or inability to access, your content resulting from your loss of your password or recovery key, your failure to securely store your recovery key, or your use of device-only mode. You are solely responsible for safeguarding your credentials and recovery key and for maintaining your own independent backups of any content you wish to preserve.

You agree to provide accurate, current, and complete information when you create your account and to keep it up to date. Your account is personal to you: you may not share, transfer, sell, or sublicense your account or credentials, let anyone else use your access, or maintain more than one account to obtain additional free allotments or access. You are responsible for any taxes or similar government charges associated with your purchases that are not collected by us or the applicable app store at the time of purchase.

3. Purchases and billing

The free allotment

Every account starts with a free allotment: a set number of new entries you can create in each area of the app (for example todos, habits, habit check-ins, notes, and journal entries). There is no card required, no timer, and the allotment never expires. Creating a new entry uses one from that area's allotment; viewing, editing, reordering, and deleting never use any. Completing a to-do or calendar event is always free. Marking a habit done creates a habit check-in, which uses one from the check-in allotment. When an area's allotment is used up, creating new entries in that area pauses until you subscribe; everything else keeps working. The exact allotment for each area is shown in the app and at lysplanner.com/support. We may adjust allotment amounts from time to time; an adjustment never removes entries you have already created.

Subscriptions renew automatically

How you pay

On iPhone, you can subscribe through the App Store, where Apple processes the payment as an auto-renewable subscription and manages renewal billing. If your App Store account is in the United States, the iPhone app also offers our website checkout, where a third-party payment processor handles the payment and renewal billing; outside the United States, iPhone subscriptions are made solely through the App Store, and that regional difference is intentional, not an error. On Android, you subscribe through Google Play, where Google processes the payment as an auto-renewing subscription and manages renewal billing. On Mac, subscriptions are made through our website checkout wherever the Mac app is available. On no path do we ever receive or store your card details.

How to cancel

Canceling is as easy as subscribing, and canceling stops the next renewal without affecting the time you have already paid for.

App Store subscriptions. Cancel from the manage-subscription screen inside the app, or in your device Settings under your Apple Account's Subscriptions. Apple applies the cancellation.

Google Play subscriptions. Cancel from the manage-subscription screen inside the app, or in the Google Play app under Payments and subscriptions, then Subscriptions. Google applies the cancellation.

Website subscriptions. Open Settings in the app (on iPhone, Android, or Mac) and choose Manage subscription, which opens a secure billing portal where you can cancel in a couple of taps, or email us at hello@lysplanner.com and we will cancel it for you.

Renewal reminders

For yearly website subscriptions, we email you a reminder before each renewal, at least 15 days ahead, stating the amount, the billing period, and how to cancel. We also send periodic reminders for ongoing website subscriptions where the law requires them. Keep your account email current so these reach you. For App Store and Google Play subscriptions, Apple and Google manage billing notices and send their own receipts and notifications.

What happens when your subscription ends

When a subscription ends, your account and all of your content remain intact. You can keep opening the app, viewing your entries, editing them, and syncing those edits across your devices. Creating new entries falls back to whatever free allotment you have not yet used. We do not delete anything because a subscription lapsed.

Refunds

App Store subscriptions. Payments made through the App Store are handled by Apple under Apple's Media Services Terms and Conditions. All refund requests for App Store payments must be directed to Apple; we have no authority to issue or deny refunds on App Store payments, though we are glad to help you make the request.

Google Play subscriptions. Payments made through Google Play are handled by Google under the Google Play Terms of Service. You can request a refund from Google through your Google Play order history, or contact us at hello@lysplanner.com; where Google's tools allow, we can also issue the refund ourselves, and we are glad to help either way.

Website subscriptions. For any charge made through our website checkout, including a renewal charge, contact us at hello@lysplanner.com within 30 days of the charge and we will refund it. A refunded charge ends the access period it paid for, and when we refund a renewal we also cancel the subscription so it does not renew again unless you choose to resubscribe.

EU and UK consumers: statutory cancellation rights. If you are a consumer in the EEA or the UK and you subscribe through the App Store or Google Play, Apple or Google (respectively) administers any statutory right of withdrawal or cancellation and any resulting refund in accordance with its own terms; we do not administer those rights ourselves. Separately, where our website checkout is made available to a consumer who holds a statutory 14-day right of withdrawal for digital content, you will be asked at checkout to expressly consent to immediate performance and to acknowledge that you thereby lose that right once access begins; absent that consent, or where local law does not permit the waiver, the statutory right continues to apply and we will honor it, for the initial charge and for renewal charges alike.

Chargebacks and payment abuse. If you initiate a chargeback or payment dispute on a website-checkout charge, or we reasonably determine that you have abused our refund or dispute processes or used a fraudulent or unauthorized payment instrument, we may immediately suspend or revoke the affected access and, for repeated or serious abuse, suspend or terminate your account, without refund and without limiting any other remedy available to us. App Store and Google Play payment disputes are administered by Apple and Google under their respective terms.

Price changes

If we change the price of an existing subscription, we will notify you at least 30 days before the new price first applies to you, and you can cancel before it does. For App Store and Google Play subscriptions, Apple and Google manage price-change notices and may require your consent before a renewal at a higher price. A price change never applies retroactively to a period you have already paid for. We may add, change, or discontinue payment options, including the website-checkout option, at our discretion and consistent with applicable platform rules.

Earlier purchases and trials

Before August 13, 2026, LYS was sold as one-time, non-renewing purchases with an optional 7-day free trial, and older versions of the app may continue to offer them for a while. Those keep their original terms: they are one-time, nothing about them auto-renews, there is nothing to cancel, and each access window simply expires on its own. When such a purchase or trial ends, the free allotment and subscription terms above apply going forward.

4. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use LYS Planner on devices you own or control, for your personal, non-commercial use. We retain all right, title, and interest in the Service, including all intellectual-property rights. These Terms do not grant you any rights to our trademarks or branding. Your use of the LYS Planner application is also governed by our End-User License Agreement (the "EULA"); if the EULA and these Terms ever conflict on a question about the app license itself, the EULA controls.

5. Your content and feedback

You retain all rights to the content you create in LYS Planner. Because that content is end-to-end encrypted, we do not claim, license, or use it for any purpose, and we take only the minimal technical license necessary to operate the Service for you: that is, to store the encrypted blob, transmit it, and serve it back to your devices. We process ciphertext on our servers solely to provide the Service (sync, backup, and recovery). For the full picture of what our servers can and cannot see, read our Privacy Policy.

Feedback. If you send us ideas, suggestions, feature requests, bug reports, or other feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, and otherwise exploit that Feedback for any purpose, without any obligation, attribution, confidentiality, or compensation to you. We will not publicly attribute identifiable Feedback to you without your permission. Please do not send us anything you consider confidential or proprietary. This does not affect your rights in the end-to-end-encrypted content you create in the app, which remains yours.

6. Acceptable use

You agree not to:

7. Availability and changes to the Service

We work to keep the Service available and reliable, but we provide it on an "as available" basis. Features may change, and data formats may evolve (with migrations) as we improve the app. We will give you reasonable advance notice (at least 30 days where practicable, by in-app notice or email) of changes that materially and adversely affect how you use the Service. If such a change materially reduces functionality you have already paid for, you may delete your account and request a pro-rata refund of the unused portion of your current paid period for that change. Any such refund is processed directly for website-checkout purchases and, where Google's refund tools permit, for Google Play purchases; for App Store purchases, refunds are requested from and granted solely by Apple under Apple's terms, and we have no authority over them.

We reserve the right to modify, suspend, or discontinue the Service, or any feature or part of it, at any time, subject to the material-change notice and refund provisions above. To the maximum extent permitted by applicable law, and except for any refund expressly provided above, we will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any feature.

8. Termination

You may delete your account at any time from inside the app, which removes your data from our servers as described in our Privacy Policy. We may suspend or terminate your account if you materially breach these Terms, engage in fraud or abuse, or where we are required to do so by law. Where reasonably practicable, we will give notice and an opportunity to cure. If we terminate your account for cause due to your breach, we are not obligated to refund prepaid access; if we terminate without cause, we will refund the unused pro-rata portion of your current paid period. As with Section 7, any such refund is processed directly for website-checkout purchases and, where Google's refund tools permit, for Google Play purchases; for App Store purchases, refunds are requested from and granted solely by Apple under Apple's terms, and we have no authority over them. Sections 2, 5, 9, 10, 11, 12, 13, 16, 17, and 18, and any accrued payment obligations, survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DATA WILL NOT BE LOST.

LYS Planner is a personal organization tool. It is not a medical, clinical, mental-health, financial, or legal product, and nothing in the Service is intended as, or should be relied upon as, advice in any of those domains.

Use of the Service does not create any doctor-patient, therapist-client, counselor, coaching, fiduciary, professional, or advisory relationship between you and us. We are not a healthcare or mental-health provider. If you are experiencing a medical or mental-health emergency, contact a qualified professional or your local emergency services. You agree not to rely on the Service for any such purpose, and you are solely responsible for decisions you make based on your use of it.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case, such warranties are limited to the minimum scope and duration permitted by law.

10. Limitation of liability

Exclusion of certain damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOVE YOUR LIFE, LLC AND ITS PRINCIPALS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cap on total liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Exceptions. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any other liability that cannot be excluded or limited under applicable law; the exclusion and the cap above do not apply to those liabilities. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you, and nothing in this Section affects your mandatory statutory rights as a consumer.

Independence. THE EXCLUSION OF DAMAGES AND THE LIABILITY CAP ABOVE ARE SEPARATE AND INDEPENDENT LIMITATIONS; EACH APPLIES AND REMAINS IN EFFECT EVEN IF THE OTHER IS HELD UNENFORCEABLE AND EVEN IF ANY REMEDY PROVIDED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE PARTIES AGREE THAT THESE ALLOCATIONS OF RISK ARE REFLECTED IN THE PRICE OF THE SERVICE AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN US.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Love Your Life, LLC and its principals from and against any third-party claims, damages, liabilities, and reasonable expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the Service, your violation of any law, or your infringement of the rights of a third party. This Section applies only to claims brought by a third party (not to disputes between you and us), does not apply to the extent a claim arises from our own wrongdoing, and does not apply to consumers where prohibited by applicable law.

12. Disputes, arbitration, and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. It affects your legal rights, including your right to bring a claim in court, to a jury trial, and to take part in a class action.

Who this Section applies to. The arbitration agreement and class-action waiver in this Section apply to you unless you are a consumer resident in the EEA, the United Kingdom, or another jurisdiction whose law does not permit pre-dispute consumer arbitration or class-action waivers (see "Consumers outside the United States" below). If you are such a consumer, the "Governing law and courts" provisions apply to you instead.

Informal resolution first. Before starting an arbitration or a small-claims action, the complaining party must send a written Notice of Dispute to the other (to us at hello@lysplanner.com or the address in Section 20, and to you at your account email) describing the claim and the relief sought. For 60 days after that notice, the parties will try in good faith to resolve the dispute informally. This is a condition precedent to arbitration.

Agreement to arbitrate. You and Love Your Life, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service, including questions about the formation, validity, or enforceability of these Terms or this arbitration agreement, will be resolved by binding individual arbitration, and not in court, except as stated below. The Federal Arbitration Act governs this arbitration agreement. This agreement is limited to disputes arising out of or relating to these Terms and the Service, and does not extend to any separate agreement.

Arbitration rules and forum. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (and, for coordinated or mass filings, its Mass Arbitration Supplementary Rules), as modified by this Section and available at www.adr.org. For claims of USD $25,000 or less, the arbitration will be decided on documents only unless the arbitrator decides a hearing is needed; any hearing will be held by video or telephone unless the arbitrator orders otherwise. If the AAA will not administer the arbitration, the parties will agree on a comparable administrator.

Arbitration fees. For any claim where the amount in dispute is less than USD $75,000, we will pay all AAA filing, administrative, and arbitrator fees, and your share of any filing fee will not exceed USD $250 (or the consumer cap in the AAA rules, if lower). We will not seek our attorneys' fees from you unless the arbitrator finds your claim frivolous.

Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, scope, applicability, validity, or enforceability of this arbitration agreement, except that a court (not the arbitrator) will decide any question about the enforceability of the Class-Action and Representative-Action Waiver below.

Your 30-day right to opt out. You may opt out of this arbitration agreement and class-action waiver within 30 days of first accepting these Terms by emailing hello@lysplanner.com with the subject line "Arbitration Opt-Out" and stating your name and account email. Opting out will not affect any other part of these Terms or your use of the Service; if you opt out, the "Governing law and courts" provisions apply to you.

Small-claims court. Either party may instead bring an individual claim in small-claims court if it qualifies, so long as it stays in that court and proceeds only on an individual basis.

Class-action and representative-action waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION, OR TO ACT AS A PRIVATE ATTORNEY GENERAL. The arbitrator may award relief only to the individual party seeking it and only to the extent necessary to resolve that party's individual claim. If this waiver is held unenforceable as to a particular claim, that claim, and only that claim, will proceed in court on an individual basis, while all other claims remain in arbitration. This waiver is independent and survives any termination of, or finding of unenforceability about, the rest of this Section, and a claim subject to it will not be arbitrated on a class basis.

Coordinated or mass filings. If 25 or more arbitration demands raising similar claims are filed by or with the assistance of the same or coordinated counsel, the demands will be administered under the AAA Mass Arbitration Supplementary Rules using concurrent (not sequential) batching, with the statute of limitations tolled for all affected claimants while the batches proceed, followed by a global mediation. No claimant's claim will be decided by, or bound by the result of, another claimant's arbitration unless that claimant participated in it, and any claimant may decline the batch process and proceed on an individual basis.

Claims not subject to mandatory arbitration. Nothing in this Section requires arbitration of an individual claim of sexual harassment or sexual assault, which you may bring in court (consistent with the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act).

Changes to this arbitration agreement. If we make a material change to this arbitration agreement, it will apply only prospectively: we will give at least 30 days' notice and a new 30-day opt-out window, and the version of this arbitration agreement in effect when a dispute arose will govern that dispute. (Section 19's general change process does not apply to this arbitration agreement.)

Consumers outside the United States. If you are a consumer resident in the EEA, the United Kingdom, or another jurisdiction whose law does not permit pre-dispute consumer arbitration or class-action waivers (which may include, for example, Quebec, Canada), the agreement to arbitrate and the class-action waiver above do not apply to you. Instead, the mandatory consumer-protection laws and the courts of your country of residence apply, and nothing in these Terms deprives you of that protection.

Governing law and courts. These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, and the Federal Arbitration Act governs the arbitration agreement. For any dispute that is not subject to arbitration (including because you opted out, the claim is in small-claims court, or you are an excluded consumer above), the state and federal courts located in Colorado have jurisdiction, and you consent to that jurisdiction and venue, except that a consumer resident in the EEA, the UK, or another jurisdiction whose consumer-protection laws cannot be waived by contract keeps the protection of, and may bring proceedings under, the mandatory laws and in the courts of their country of residence.

Time limit on claims. To the maximum extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim arose; otherwise it is permanently barred. This limit does not shorten any limitation period that applicable law (including U.S. state consumer-protection law or the mandatory law of your country of residence) does not permit to be shortened by agreement.

Jury-trial waiver (court proceedings only). To the extent any dispute proceeds in court rather than arbitration, and only where permitted by applicable law, you and we each waive any right to a trial by jury.

Severability. If any part of this Section is held unenforceable, it will be reformed only to the minimum extent necessary to make it enforceable, and the remaining parts will stay in effect, except that if the Class-Action and Representative-Action Waiver is held unenforceable as to a claim, that claim will proceed in court rather than in class arbitration.

13. Export control and sanctions

The Service, including the encryption it uses, is subject to U.S. export-control and sanctions laws. You represent that you are not located in, under the control of, or a national or resident of any country subject to a U.S. Government embargo or designated as "terrorist-supporting," and that you are not on any U.S. Government list of prohibited or restricted parties. You agree not to use or export the Service except as permitted by U.S. law and the laws of the jurisdiction in which you use it. This applies to every purchase path: the App Store, Google Play, and the website checkout.

14. Security research

If you believe you have found a security issue, please report it privately to security@lysplanner.com before disclosing it publicly. We appreciate good-faith research and will work with you to address valid issues. Good-faith research conducted in accordance with this Section is authorized under Section 6.

15. Apple App Store

If you obtained the app through the App Store, additional terms apply between you and us regarding Apple's role, including that these Terms are between you and Love Your Life, LLC and not Apple, that Apple has no obligation to provide maintenance or support, and that Apple and its subsidiaries are third-party beneficiaries entitled to enforce these Terms. Those terms are set out in full in Section 12 of our End-User License Agreement, which governs the app license and is incorporated here by reference.

16. Access, preservation, and disclosure

You acknowledge and agree that we may access, preserve, and disclose the limited account, device, log, transaction, and metadata information we hold about you, and the encrypted (and therefore unreadable) content blobs we store, if we reasonably believe doing so is necessary to: (a) comply with applicable law, regulation, legal process, or an enforceable governmental or court request; (b) enforce these Terms, including investigating potential violations; (c) detect, prevent, or address fraud, abuse, security, or technical issues; or (d) protect the rights, property, or safety of you, us, our users, or the public. Because your entry content is end-to-end encrypted, anything we could produce in response to legal process is ciphertext we cannot decrypt; we have no ability to disclose your decrypted entries. Where it is lawful and reasonable to do so, we will attempt to notify you of a legal request for your information.

17. Third-party services and links

The Service may link to, or rely on, third-party services, websites, payment processors, and platforms (including the App Store, Google Play, and our website-checkout payment processor) that we do not control. We provide these for your convenience and are not responsible for their content, products, practices, availability, or terms, and your use of them is at your own risk and governed by their own terms and privacy policies. A reference or link does not imply our endorsement. To the maximum extent permitted by applicable law, we are not liable for any loss or damage arising from your use of, or reliance on, any third-party service or website.

18. General

Entire agreement. These Terms, together with the EULA and the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject. Severability and reformation. If any provision of these Terms is held invalid or unenforceable, that provision will be reformed only to the minimum extent necessary to make it enforceable or, if it cannot be, severed, and the remaining provisions will continue in full force and effect; the limitations in Sections 9 and 10 and the dispute provisions in Section 12 are each intended to be independently enforceable and to survive the unenforceability of any other provision. No waiver. Our failure to enforce a provision is not a waiver of it. Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, epidemic or pandemic, failures of telecommunications or internet providers, or failures or outages of third-party hosting, infrastructure, or platform providers. Third parties. Except for Apple's rights described in Section 15 and the EULA, these Terms create no third-party beneficiary rights.

19. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will notify you in the app or by email before the change takes effect, and we will update the version and effective date below. Continued use of the Service after the change takes effect constitutes acceptance of the updated Terms; if you do not agree, you may stop using the Service and delete your account. Changes to the arbitration agreement in Section 12 are governed by that Section (which requires advance notice and a fresh opt-out), not by this Section.

20. Contact

Questions about these Terms: hello@lysplanner.com, or Love Your Life, LLC, 6767 S Vine St #1185, Centennial, CO 80122, United States.

21. Document history